Welcome to Turnkey Telecom Group
Turnkey Telecom Group is a Telephone Systems supplier, installer and maintainer with our head office based in Colchester, Essex.
We’ve been installing phone systems since 2001 and have built an enviable reputation for delivering high quality, advanced technology solutions to a wide range of telecommunication needs.
On-Premise Telephone Systems
NEC, AVAYA and Samsung
On-Premise Telephone Systems can work with all types of traditional lines such as Analogue and ISDN as well as the latest line type SIP trunks. They also allow a mixture of analogue, digital and IP devices. You can either buy the system outright or lease it over a fixed period of time for a set cost.
Hosted Telephone Systems
Hosted Telephone Systems mean that you do not require a physical control unit and system cards on-site. Users connect to the system via a standard IP handset or a PC softphone, which offers high quality functionality without the need to maintain equipment. Hosted Systems are rented on a per user per month basis.
Call Recording Solutions
Oak RecordX and NEC MyCalls
Call Recording not only provides undisputable facts about every call that can be used to resolve disputes quickly and effectively, to improve customer service, to review and refine call handling performance or simply because it is a legal requirement.
An ideal replacement for ISDN lines which BT are ceasing in 2025.
SIP Trunks mean that you can have many of the benefits of a Hosted system, such as low call charges and the flexibility to have any number in any location, using an On-Premise system. Many businesses are now looking at SIP Trunks over traditional phone lines.
What Our Customers Say
A big thank you to you and your team. I am delighted with your install. I was panicking for nothing but I'm sure you see that a lot. Big thanks, well done!
Group Managing Director
Turnkey Telecom Solutions were, yet again, able to design and smoothly install a high quality Avaya telephony solution. Since the initial contact with Turnkey over 3 years ago, the support we have received is second to none.
The Turnkey team are professional, efficient and reliable. They just get the job done! I've been using Turnkey Telecom for some 10 years now, so on taking over an another business I had no hesitation in switching service to them immediately With the impressive savings on like for like services I was able to upgrade the telephone systems at both businesses effectively paid for by these savings.
I just wanted to pass on our sincere thanks for all your efforts over the last couple of months. Especially moving offices at short notice and getting us set up so swiftly, your quick response and call to action has enabled our business to progress on the same day as moving premises. I wouldn’t hesitate to recommend your company and your continued support is greatly appreciated. Thank you again,