Turnkey Telecom Group is a Telephone Systems supplier, installer and maintainer with our head office based in Colchester, Essex
We’ve been installing phone systems since 1999 and have built an enviable reputation for delivering high quality, advanced technology solutions to a wide range of telecommunication needs.
NEC, Avaya, Samsung and Panasonic
On-Premise Telephone Systems can work with all types of traditional lines such as Analogue and ISDN as well as the latest line type SIP trunks. They also allow a mixture of analogue, digital and IP devices. You can either buy the system outright or lease it over a fixed period of time for a set cost.
Horizon-Evolve
Hosted Telephone Systems mean that you do not require a physical control unit and system cards on-site. Users connect to the system via a standard IP handset or a PC softphone, which offers high quality functionality without the need to maintain equipment. Hosted Systems are rented on a per user per month basis.
Oak RecordX and NEC MyCalls
Call Recording not only provides undisputable facts about every call that can be used to resolve disputes quickly and effectively, to improve customer service, to review and refine call handling performance or simply because it is a legal requirement.
Newest type of Phone Lines
SIP Trunks mean that you can have many of the benefits of a Hosted system, such as low call charges and the flexibility to have any number in any location, using an On-Premise system. Many businesses are now looking at SIP Trunks over traditional phone lines.
“Turnkey Telecom Solutions were, yet again, able to design and smoothly install a high quality Avaya telephony solution. Since the initial contact with Turnkey over 7 years ago, the support we have received is second to none.”
“Turnkey were able to successfully design and implement a cost effective upgrade for our two Avaya telephone systems, meaning that we could re-utilise much of our existing Avaya investment but at the same time, make full use of the latest features. Since the initial contact with Turnkey, the honest advice given, smooth installation and after sales service has all been very impressive.”
“The Turnkey team are professional, efficient and reliable. They just get the job done!
I’ve been using Turnkey Telecom for some 10 years now, so on taking over an another business I had no hesitation in switching service to them immediately. With the impressive savings on like for like services I was able to upgrade the telephone systems at both businesses effectively paid for by these savings.”
“A big thank you to you and your team. I am delighted with your install. I was panicking for nothing but I’m sure you see that a lot. Big thanks, well done!”
“Turnkey Telecom Group gave us professional, honest advice throughout the procurement process. Once Turnkey were instructed to proceed with their recommended solution, the installation was seamless and the end result was extremely benificial to Versapak.”
“Our specific requirements for an advanced telephony and system to run in conjunction with our high volume IT network were quickly understood and translated by Turnkey into a robust and coherent proposal which they seamlessly implemented ahead of time and within their budget proposal. Backup and support has also been timely and very helpful. I have no hesitation in recommending them.”
