PhoneLine+ Saves you time, puts you in control, and delivers a superior experience for you and your customers. 

Why do you need it? 
The legacy, public-switched telephone network is being switched off, so to keep your phone and your number working you need to move to the new network, where voice calls are delivered using the same infrastructure as data using VoIP (Voice over Internet Protocol) technology. If you already have a broadband service then it is likely that it willbe able to support PhoneLine+, keeping disruption to a minimum. 

Save time and work smarter Be more productive with PhoneLine+ 

No more running 
Make and receive calls from where you are rather than where the phone is ringing. PhoneLine+ can be loaded on the device or devices of your choice including laptop, tablet, or mobile phone (whether Android or Apple) or IP handset. If you are logged in on that device, then it will ring when a call comes in. 
Easy to use 
No need to spend significant time learning how to access and get the most out of your PhoneLine+ account. The user interface is designed to be intuitive and familiar in its choice of icons, and the main functions are on the front page. Plus, there are “How to …” guides available online accessed from within PhoneLine+. 
 

Improved customer experience Decide how you want any unanswered calls to be managed  Use the Voicemail option and record a personal greeting or select from the messages you have perfected before and stored in your media library. Choose to have calls diverted to a colleague or redirect them to an external phone, and elect to have the calls announced and the number dialled displayed, so that the calls are answered appropriately. If you are diverting calls to your personal mobile, then PhoneLine+ makes it easy to identify business and non-business calls.  Set your Out of Hours for each day, whether for the whole day or just part of the day. Set a specific Out of Hours message and choose how you want calls to be directed when you are closed for business rather than just unavailable. The ability to manage your customers’ expectations can go a long way to improving their user experience and provide an edge over the competition. 

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