Microsoft Teams Direct Routing 

Microsoft Teams Direct Routing is a solution available to Microsoft 365 customers who wish to use their preferred voice carrier to enable their users to make and receive PSTN calls in Microsoft Teams. 

Microsoft Teams Direct Routing 

Microsoft Teams Direct Routing enables PSTN calling and a range of additional call control features for Microsoft Teams. The service provides VoIP connectivity for Phone System, allowing inbound and outbound telephony through our service providers network for termination of both national and international destinations. 
 
Microsoft Teams Direct Routing is a solution available to Microsoft 365 customers who wish to use their preferred voice carrier to enable their users to make and receive PSTN calls in Microsoft Teams. Our service provider Gamma operate a cloud model, whereby Microsoft-certified SBCs (Session Border Controllers) are deployed as a bespoke architecture within the Gamma network, for interconnection to Microsoft Phone System for PSTN breakout. 
 
 
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