Hosted VoIP Phone Systems
A Hosted VoIP Phone System is a modern business phone solution that operates over the internet rather than traditional phone lines. Fully managed in the cloud, it removes the need for on-site equipment and gives your business a flexible, scalable communications platform.
How It Works
With hosted VoIP, your phone system is securely stored and maintained in a remote data centre. Calls are delivered via your internet connection, allowing you to make and receive calls from a range of devices, including:
• IP desk phones
• Laptops and desktops (softphone apps)
• Mobile devices
Key Features
Our hosted VoIP systems come packed with powerful features to support your business:
• Intelligent call routing and forwarding
• Auto-attendants (IVR menus)
• Voicemail to email
• Call recording
• Mobile and desktop applications
• Video conferencing and team messaging
Benefits
No On-Site Hardware
Eliminate the need for costly phone systems and maintenance.
Cost-Effective
Reduce line rental and call costs compared to traditional systems.
Scalable
Easily add or remove users as your business grows.
Work From Anywhere
Stay connected whether you’re in the office, at home, or on the move.
Future-Proof
Be ready for the UK’s PSTN switch-off with a fully digital solution.
Things to Consider for VoIP
• A reliable internet connection is essential
• Call quality depends on network performance
• Backup options (such as 4G/5G failover) are recommended for resilience
Who It’s For
• Small to medium-sized businesses
• Companies upgrading from analogue or ISDN systems
• Remote and hybrid teams
• Businesses looking for a flexible, future-ready phone solution
Elevate
Elevate brings communication, collaboration, and intelligence together in ONE powerful platform — empowering every employee to work smarter and every customer to feel valued. By combining all-in-one communications with AI-driven automation, real-time intelligence, and actionable insights, Elevate transforms how people connect, solve problems, and get work done.
Horizon with Webex
Horizon with Webex is an all-in-one communication solution that combines high-definition voice and video calling, messaging, and meetings in one single app. Available across desktop and mobile devices, it simplifies and enhances your business communication experience making it easier for your teams to collaborate and connect.
Flow Connect
Flow is a cloud-based business communication platform that combines VoIP phone calls, instant messaging, video meetings and contact centre features into one easy-to-use application.
Built for modern businesses, Flow gives your team the flexibility to work from anywhere while staying fully connected across desktop, mobile and tablet devices.
Why Choose Turnkey Telecom Solutions Ltd?
1. Trusted Business Telecoms Experts with Over 25 Years’ Experience
For more than 25 years, Turnkey Telecom Solutions has helped businesses across Essex, Suffolk, Colchester and throughout the UK improve their business communications. From small businesses to multi-site organisations, we deliver reliable telecoms, broadband and VoIP solutions backed by expert advice and long-term support.
2. No Mid-Contract Price Increases
Many telecom providers increase prices during your contract. We don’t. Our customers benefit from clear, transparent pricing with no unexpected mid-contract price rises, helping businesses manage costs with confidence.
3. Complete Business Telecoms Solutions in One Place
We provide everything modern businesses need to stay connected, including:
* Hosted VoIP phone systems
* Business broadband and full fibre
* Ethernet leased lines
* Business mobiles
* Wi-Fi and networking solutions
* Microsoft Teams calling integration
Having one trusted telecoms provider means simpler management, better support and a more reliable service for your business.
4. Local Support from Real People
As a UK-based independent telecoms company, we believe customer service still matters. When you contact Turnkey Telecom Solutions, you speak directly with experienced people who understand your business and respond quickly when you need support.
5. Tailored Solutions Designed Around Your Business
No two businesses are the same. We take the time to understand how your business works before recommending the right telecoms and connectivity solution. Whether you need a flexible VoIP phone system, faster business broadband, reliable Wi-Fi or a fully managed communications setup, we provide solutions built around your requirements and future growth.
Looking for reliable business telecoms with honest advice and local support?
Contact us today for a free telecoms review and discover how we can help improve your business communications.