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Hosted Telephone Systems Essex

 

 

What is Horizon-Evolve?

 

Horizon-Evolve is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows administrators to easily manage your environment whilst enabling employees to maximise their productivity.

 

The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from the IT team. Administrators can quickly configure the system according to their organisation's changing requirements, while employees can manage calls easily and effectively.

 

With only a minimal capital outlay required, a reliable and proven service, and a jargon free approach to telephony and communications, Evolve is suitable for any sized business looking to improve their productivity and image.

 

The Benefits of Horizon-Evolve

 

Features you can easily control – Evolve puts you in complete control of your phone system and is provided with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

 

Empower your staff with ‘one number anywhere’ – Evolve conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers dial one number to reach your desk phone and mobile phone simultaneously; you can move ongoing calls seamlessly from one phone to another without hanging up and both phones share a single voicemail box.

 

An on-demand service with no hidden costs – As Evolve is hosted on your behalf; you only pay for what you need on a simple per seat basis. As you are not buying a PBX, there is no major hardware investment and there are no financing costs to consider.

 

Lower call costs – All the cost benefits of IP Telephony including free site-to-site calls (even across international boundaries) and cheaper call rates. If you use Evolve together with our mobile services you benefit from incredibly competitive rates for calls between your fixed and mobile devices.

 

Enables flexible working – Evolve helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.

 

Number choice – You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!

 

A business continuity solution – Unexpected events such as snow, floods or strikes won’t disrupt your business. Because Evolve sits in the “cloud”, the service provides business continuity features that allow your organisation to carry on making and taking calls.

 

Who is Horizon-Evolve aimed at?

 

Evolve is ideal for any sized business and is highly effective in organisations that have more than one site that work together. The system is capable of serving hundreds of employees. Here are some examples of how Evolve is often used:

 

Dynamic businesses wanting flexibility – businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both), or their colleague. And if they miss a call they can pick up their voicemail no matter where they are.

 

Ideal for multi sites – the service is provided centrally so you don’t need an expensive system on each site. Evolve connects branch offices together, calls are free between locations and everyone shares the same dial plans and directories.

 

Organisations that prefer outsourcing and Opex – hosted on your behalf, there are no expensive maintenance or running costs and you pay for what you use on a simple per-user basis.

 

Organisations who need a business continuity solution - in the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.

 

Improving customer contact – put calls on hold, play marketing messages, move calls seamlessly between users and offices, and your customers will get the best experience when calling your business.

 

Training and monitoring – Evolve provides a cost-effective way to record calls. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of the mouse.

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Turnkey Telecom Group is a trading name of Turnkey Telecom Solutions Ltd. © 2014 Turnkey Telecom Solutions Ltd Registered in England & Wales No. 4289219 Registered Address: Middleborough House, 16 Middleborough, Colchester, Essex CO1 1QT


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